UCC Networks, a leading provider of unified communications and collaboration solutions, enhances productivity with its Webex Solutions, a comprehensive suite of tools designed to help customers stay connected and collaborate more effectively.
The Webex Solutions suite provides a range of features that enable users to easily connect with colleagues, customers, and partners from anywhere. This includes the ability to host and join meetings, create custom meeting rooms, manage user access, set up automated notifications, share content, and collaborate in real-time.
Webex Calling is a comprehensive, cloud-based voice and video calling service that provides users with an easy-to-use, secure, and reliable way to communicate with colleagues, customers, and partners. The service is designed to provide users with a unified experience across all devices, including desk phones, mobile phones, tablets, and computers. Webex Calling offers a range of features, including HD voice and video calling, instant messaging, presence, and screen sharing. It also provides users with the ability to make and receive calls from any device, and transfer calls between devices. Additionally, Webex Calling is integrated with UCC Networks’ other UCC solutions, such as Webex Meetings and Webex Teams, to provide users with a seamless experience.
Webex Meetings is an easy-to-use, cloud-based video conferencing solution that enables users to host and join meetings from any device. It features high-definition video and audio, screen sharing, and collaboration tools like whiteboarding and file sharing. It also includes advanced security features, such as end-to-end encryption, to ensure that meetings are secure and private. With Webex Meetings, users can easily join meetings from any device, including laptops, tablets, and smartphones. Additionally, users can record meetings for later playback, and they can also share their screen with other participants.
Webex Contact Center is designed to help businesses improve customer service, increase customer satisfaction, and reduce operational costs. The solution provides a comprehensive suite of features, including automated call routing, call queuing, call recording, and reporting. It also offers advanced capabilities such as voice biometrics, sentiment analysis, and AI-powered chatbots.
“We believe that this suite of tools will help businesses of all sizes increase collaboration and productivity, and ultimately help them succeed in today’s digital world.” — Oscar Reyes, founder of UCC Networks
About UCC Networks
UCC Networks is a leading provider of unified communications and contact center solutions, tailored for business, financial, government, healthcare, retail, and international industries. Certified in multiple UCaaS and CCaaS partner programs, UCC Networks simplifies calling, messaging, meetings, and the customer journey experience. UCC Networks also offers multiple financial options, including leasing.