UCC Networks, a leading provider of unified communications and collaboration solutions, and Lumen, a global leader in network and cloud infrastructure, have delivered Zoom Phone to a global provider of fresh produce and Latin American cuisine.
The customer sought a user friendly and cost-effective solution for a new product line based in Minneapolis, Minnesota. Multiple solutions were reviewed, including on-premise PBX solutions, POTS lines, and cloud-based platforms, yet UCC Networks and Lumen provided Zoom Phone at half the cost of other competitors.
UCC Networks and Lumen worked together to provide a comprehensive solution that meets the customer’s needs. The customer’s existing Poly VVx physical handsets were compatible with Zoom Phone, eliminating the need for additional hardware expenses.
Zoom Phone provides a reliable and secure communications platform to support their growing business. It delivers a seamless customer experience, allowing a variety of ways to connect, including voice, video, and messaging.
The Zoom Phone solution from UCC Networks and Lumen will better serve its customers and improve the overall customer experience.
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About UCC Networks
UCC Networks is a leading provider of unified communications and contact center solutions, tailored for business, financial, government, healthcare, retail, and international industries. Certified in multiple UCaaS and CCaaS partner programs, UCC Networks simplifies calling, messaging, meetings, and the customer journey experience. UCC Networks also offers multiple financial options, including leasing. Contact us for more information.