Microsoft quietly raised the price of its Teams Phone License by $2.50 per user/month, impacting thousands of businesses that rely on Microsoft Teams for voice. What used to be a more cost-effective cloud PBX option is now edging closer to premium pricing, with fewer features and less flexibility.
If you’re starting to wonder whether it’s worth sticking with Microsoft’s Teams Phone System, you’re not alone.
Microsoft Price Hikes
- Teams Phone Standard License – $10.50 per user per month
- Teams Essentials with Phone – $12.60 per user per month
- For non-grandfathered users
- Microsoft Teams Phone with Calling Plan – $17.85 per user per month
- Microsoft Teams Essentials with Phone and Domestic Calling Plan – $21 per user per month
- Teams Phone with Domestic and International Calling – $35.70 per user per month
- Teams Essential and Teams Phone with Domestic and International Calling – $37.80 per user per month
- $3.49 per user per month + usage
- Requires either a Teams Phone License of $10.50 per user or Teams Essential with Phone of $12.60 per user
- $8.95/user/monthfor unlimited domestic calling
- Requires either a Teams Phone License of $10.50 per user or Teams Essential
- Includes Free White-Glove Support and Onboarding
- International – Pay as you go dependent on country
That’s an average of a 30% plus cost savings for the same core experience: making and receiving calls directly inside Teams. If businesses require International Calling, Teams Connect makes it an even greater saving experience.
Your users stay in the Microsoft Teams interface. No new app, no retraining. Just voice inside Teams with Direct Routing, Operator Connect, or a Hybrid.
Optional Add-ons That Microsoft Doesn’t Offer:
- Text Messaging in Teams (SMS/MMS)
- Call Recording for Compliance
- Receptionist Console
- Built-in Contact Center for Teams
You only pay for what you need and only when you need it.
With Teams Connect, you’re not paying extra for services you don’t use. Choose usage-based or unlimited calling. Add features à la carte. Scale easily as your business grows.
White-Glove Support and Onboarding
Our UC Connect team handles migration, number porting, configuration, and end-user support, something Microsoft rarely offers directly.
Ready to Make the Switch?
Visit ucconnect.ai/teams-connect to learn more about pricing, features, and deployment.
Or book a free demo to see how Teams Connect can modernize your business communications without breaking your budget.
About UCC Networks
UC Connect is a UCC Networks product. UCC Networks is a leading service provider of unified communications and contact center solutions tailored for business, financial, government, healthcare, retail, and international industries.
