Zoom’s new acquisition, Solvyy, is a conversation AI for customer support. Solvyy detects what customers need and helps them resolve their issues anywhere across web, mobile,…
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Author: Oscar Reyes
What’s New with Zoom?
Zoom has some exciting updates to share, including a new hybrid survivability solution for Zoom Phone, new features for Zoom Contact Center, Solvvy, Sign Language…
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UCC Networks Government Solutions
As a leading provider of unified communications and contact center solutions, UCC Networks partners with top government-certified carriers to meet specific needs, ranging from hardware…
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UCC Networks Now Offers Free End-User Adoption Services
It is more than just seats; we align our service delivery model to the business objectives of our customers to help ensure they are realizing…
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3-Min Demo: Zoom Contact Center
Zoom announced last month it has surpassed 4,000,000 Zoom Phone seats sold. A truly, remarkable milestone that has not been achieved by any UCaaS provider…
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UCC Networks Celebrates Hispanic Heritage Month
September 15th to October 15th is Hispanic Heritage month. Oscar Reyes, founder of UCC Networks, is Mexican American and spent much of his childhood and…
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UCC Networks Teams Solutions for China
We’re excited to announce UCC Networks Teams Solutions for China: a comprehensive and complete portfolio of Microsoft solutions to meet customers’ unique requirements in China….
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All New Meraki MRs Available for Order September 13th
Meraki will be launching three new Meraki MRs to make Wi-Fi 6 and Wi-Fi 6E accessible for customers. All three will be available for order…
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Landis Attendant Console for Microsoft Teams Fully GA
Microsoft released the ACS APIs for General Availability, making Landis attendant console for Microsoft Teams fully GA among first to showcase new Microsoft’s API. The…
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The Future of Pen Testing
The days of having an ethical hacker attempt penetration of a network, manually record the findings, and provide suggested feedback are over. UCC Networks and…
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