HP Excess units are In New Factory sealed condition, sourced directly from HP. Excess new systems carry the original HP Limited Warranty, which can vary…
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Author: Oscar Reyes
Hawaii-Based Credit Union Simplifies Communications with Webex Calling
An O’ahu-based Federal Credit Union faced a challenge with a cloud-based pbx environment that wasn’t meeting both business and customer requirements. The customer was looking…
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My Customer Experience: State Farm
The irony of this story… I was at a CX bootcamp work trip and getting ready for the first day. That morning, I received 3…
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Zoomtopia 2022 Recap
This year’s Zoomtopia was hosted by three-time Emmy winner Alex Borstein. The comedy superstar is known for playing Lois on Family guy and has appeared…
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UCC Networks and Zoom Unify a 700+ Employee Manufacturer
One of the largest manufacturers in the country had a vision: unify internal and external communications and enhance the customer journey experience. The customer had…
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3 Types of Direct Routing Options
As a leading provider of unified communications and contact center solutions, UCC Networks offers a wide range of Microsoft Teams Voice options. As customers review…
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Spookified – Big Scares Ahead!
No Tricks All Treats! Do you believe in ghosts? Read October’s Spookified Reads of the Month! Carve Out The Good Times! UCC Networks, Lumen, and…
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Teams Solutions for India – Coming Soon!
UCC Networks and SCB Global will soon be releasing Teams Solutions for India, a complete and compliant Direct Routing as a Service offering with Enhanced…
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UCC Networks Fortifies Communications for Federal Credit Union
UCC Networks, Lumen, and Zoom teamed up to implement a complete unified communications platform for a Hawaii-based Federal Credit Union. The collaboration facilitated mission critical banking…
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UCC Networks and Five9 Enhance Government Agency Helpdesk
UCC Networks teamed up with Five9, a leading provider of cloud contact center solutions, to enhance the helpdesk call answering and customer service functions of…
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