Strategic PartnershipUCC Networks × RingCentral

RingCentral: Cloud Communications Innovation

Modernize your business communications with RingCentral cloud integration delivered by UCC Networks. We design, deploy, and manage secure cloud voice, video meetings, and contact center solutions built around your workflows.

99.999% SLA Uptime
Fast Deployment
24/7 Expert Support
Integrated Solution
Enterprise Cloud Suite
Active

Unified voice, video, and messaging

Connect your teams with cloud communications that work across all your devices.

Seamless enterprise integration

Connect RingCentral directly into your existing business tools and workflows.

Certified deployment and support

Get architecture guidance, implementation, and ongoing management from UCC Networks.

RingCentral cloud communications platform overview
Ready to transition from legacy PBX?View Case Studies
Core Offerings

Communication tools that work together

Connect voice, team messaging, video conferencing, and customer support tools into one dependable cloud infrastructure.

Voice
RingCentral cloud calling
Enterprise voice with scalable phone trees, direct inward dialing, and high uptime across all office locations.
Carrier-grade reliability
Global calling plans
Chat & SMS
Messaging capabilities
Keep internal teams and customer conversations connected with real-time chat, file sharing, and SMS numbers.
Built-in business texting
Centralized message threads
Conferencing
Video meetings integration
High-definition video conferencing and room systems designed for hybrid collaboration and screen sharing.
Room & desk sync
One-tap meeting join
Platform integration
Unified communications
Link your phone lines, Microsoft Teams channels, and customer contact center into a single, cohesive workflow.
Teams & CRM connection
Native administration

Need a custom enterprise architecture?

Our telecom engineers assess your current setup and guide your migration step by step.

Product Suite

Communication tools that scale with you

RingCentral's complete cloud communications suite, deployed and supported by UCC Networks.

RingCentral Phone

Enhance productivity with RingCentral MVP cloud calling — enterprise voice with scalable phone trees, direct inward dialing, and high uptime across every office location.

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RingCentral Video

Enable a hybrid workspace environment with HD video conferencing, one-tap meeting join, and room-system synchronization designed for modern collaboration.

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RingCentral Hardware

Simplify, scale, and enhance productivity for your business with Microsoft Teams and RingCentral certified desk phones, headsets, and room hardware bundled with deployment.

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RingCentral Ignite Partner

UCC Networks holds certified RingCentral Ignite Partner status, backed by rigorous technical training and proven deployment expertise across enterprise environments.

Ignite

RingCentral Ignite Partner certification tier achieved by UCC Networks

24/7

Dedicated enterprise support and monitoring for every RingCentral deployment

100%

Certified solution architects managing every RingCentral migration

AI-Powered Contact Center

Agentic Voice AI, built into every conversation

RingCentral's Agentic Voice AI platform automates, assists, and analyzes customer interactions end-to-end, deployed and configured by UCC Networks alongside RingCentral's native cloud Contact Center.

AI Receptionist (AIR)
AI Receptionist (AIR)

Automate customer outcomes 24/7: accurate call routing, automatic scheduling, after-hours lead capture, and text follow-ups.

AIR Pro Custom Agents
AIR Pro Custom Agents

Design and launch conversational AI agents across voice, SMS, chat, and social with a no-code visual builder and pre-built industry accelerators.

AI Virtual Assistant (AVA)
AI Virtual Assistant (AVA)

Assist every interaction with instant notes and summaries, automated next-step workflows, real-time translation, and live knowledge delivery.

AI Conversation Expert (ACE)
AI Conversation Expert (ACE)

Analyze every conversation with interactive sentiment dashboards, instant summaries, and AI-powered agent coaching.

RingCentral's Contact Center unifies voice, AI agents, and omnichannel routing with 500+ pre-built integrations, backed by 99.999% platform availability.

Explore Contact Center solutions
Omnichannel Contact Center

Stay connected to customers across voice and 20+ digital channels

RingCX unifies every customer conversation — voice, chat, SMS, email, and social — into one platform deployed and managed by UCC Networks.

Unified Agent Workspace

A single screen consolidates voice, every digital channel, and CRM data so agents never switch tabs mid-conversation.

Outbound Dialing & Campaigns

Dynamic outbound contact center management for sales, collections, and proactive customer outreach campaigns.

50+ Pre-Built Integrations

Connect RingCX to Salesforce, Zendesk, ServiceNow, Google, and Microsoft Teams with direct routing, out of the box.

Analytics & Reporting

Drag-and-drop business intelligence dashboards track SLAs, agent performance, and the full customer journey.

RingCX customers report up to a 40% reduction in average customer wait times and a 20% improvement in issue resolution, backed by RingCentral's platform-wide track record.

Client testimonials

What our RingCentral customers say

Hear how enterprise teams modernise their phone systems, meetings, and contact centers with UCC Networks.

RingCentral Phone
“Migrating our national sales team to RingCentral cloud calling with UCC Networks cut our telephony costs by a third while giving us carrier-grade reliability across every branch.”
Daniel FerreiraVP of IT InfrastructureMeridian Outfitters Group
RingCentral Video
“RingCentral Video transformed how our distributed teams collaborate — HD meetings and room-system sync just work, and UCC Networks made the rollout effortless.”
Priya ShahDirector of Workplace TechnologyCrestline Analytics
AI Receptionist & Contact Center
“Deploying RingCentral's AI Receptionist and Contact Center gave us 24/7 call coverage and cut missed after-hours leads to zero — a genuine competitive advantage.”
Owen WhitfieldHead of Customer OperationsHarborview Retail Co.
Proven Results

Client success with RingCentral

Organizations modernize cloud calling, meetings, and contact center operations through RingCentral implementations led by UCC Networks.

Unified communications partnership

Transform communications with RingCentral and UCC Networks

Discuss your calling, messaging, and cloud contact center needs with our certified specialists. Build a reliable setup customized for your organization.

Direct routing & native integration
Expert solution architecture
24/7 dedicated enterprise support

Integration Readiness

Certified RingCentral Partner

Verified
Contact Center

AI-Powered

Support Tier

24/7

Talk to an Expert
Direct consultation with UC engineers