Microsoft: Enterprise cloud communications powered by Teams
UCC Networks partners with Microsoft to turn Teams into your single hub for enterprise voice, business texting, advanced attendant consoles, and fully integrated contact center operations.
- Certified Microsoft Teams voice integration
- High-availability global cloud architecture
- Dedicated migration support & onboarding
Unified Teams Platform
Voice, Chat, SMS & Contact Center
Calling & Direct Routing
Connect carrier-grade voice directly to your Teams dial pad with zero hardware hassle.
Enterprise Texting & SMS
Send and receive business SMS/MMS messages right inside your native Teams channels.
Attendant Console
Streamline receptionist workflows with fast call transfers, queue management, and presence tracking.
Native Contact Center
Empower support agents with omnichannel routing, CRM screen pops, and Teams-certified integrations.
Everything your team needs inside Microsoft Teams
Unify calling, customer texting, console management, and contact center operations directly within your existing collaboration hub.
Landis for Microsoft Teams: attendant console and contact center in one
Landis brings enterprise-grade call handling directly into your Teams environment, combining a powerful attendant console with native contact center capabilities.
Streamline receptionist and front-desk workflows with fast one-click call transfers, live presence and availability tracking (Available, Busy, In a Meeting, Away), a searchable contact directory organized by department, and voicemail management — all without leaving Teams.
Equip agents and supervisors with omnichannel call routing, CRM screen-pops, live call monitoring, and historical queue and agent reporting, turning Teams into a full-featured customer contact center.
Microsoft Teams calling for global and regional operations
UCC Networks extends Microsoft Teams calling capabilities to international offices and regional deployments, ensuring compliant, reliable voice service wherever your teams operate.
Localized calling infrastructure and routing built for compliant, reliable Teams voice service for offices operating in China.
Regional calling capabilities and carrier connectivity for Teams deployments across India.
Rapidly provision local and international phone numbers across multiple countries without hardware overhauls.
Carrier-grade routing and failover ensuring dependable voice quality across distributed international teams.
What our Microsoft Teams clients say
"Moving our global sales and support teams onto Direct Routing through UCC Networks meant zero disruption — our reps kept using the Teams app they already knew, just with enterprise-grade calling underneath."
"The Landis Attendant Console transformed how our front-desk team handles call volume. Transfers that used to take a minute now take one click."
"As a company with offices across the US, India, and China, having a single Microsoft Certified partner manage our Teams calling globally has been a huge win for consistency and support."
A Microsoft Certified Partner behind every Teams deployment
UCC Networks is a Microsoft Certified Partner, bringing certified expertise in Direct Routing, Operator Connect, and native Teams voice integration to every engagement. Our flagship Teams Connect platform unifies enterprise calling, business texting, attendant console, and contact center functionality inside Microsoft Teams.
Certified Microsoft Teams voice integration
Direct Routing and Operator Connect architectural compliance
99.999% platform uptime SLA
Enterprise carrier-grade reliability with redundant backbones
Dedicated migration support & onboarding
End-to-end deployment engineering and 24/7 technical escalation
Ready to transform your communications with Microsoft Teams?
Connect your business calling, SMS, and native contact center tools within your Microsoft Teams environment. UCC Networks helps you migrate smoothly with zero downtime.
What you get with UCC Networks
Native Teams integration
Calling, messaging, and meetings in a single unified interface.
Enterprise voice and SMS
Direct routing, operator connect, and business text messaging.
Cloud contact center
Attendant console, CRM sync, and omnichannel customer routing.