This year’s Zoomtopia was hosted by three-time Emmy winner Alex Borstein. The comedy superstar is known for playing Lois on Family guy and has appeared…
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Category: Contact Center
UCC Networks and Zoom Unify a 700+ Employee Manufacturer
One of the largest manufacturers in the country had a vision: unify internal and external communications and enhance the customer journey experience. The customer had…
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UCC Networks and Five9 Enhance Government Agency Helpdesk
UCC Networks teamed up with Five9, a leading provider of cloud contact center solutions, to enhance the helpdesk call answering and customer service functions of…
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What’s New with Zoom?
Zoom has some exciting updates to share, including a new hybrid survivability solution for Zoom Phone, new features for Zoom Contact Center, Solvvy, Sign Language…
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3-Min Demo: Zoom Contact Center
Zoom announced last month it has surpassed 4,000,000 Zoom Phone seats sold. A truly, remarkable milestone that has not been achieved by any UCaaS provider…
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UCC Networks Expands Communication Portfolio with Lumen
UCC Networks, a California-based, value-added reseller of unified communications and contact center solutions, will now sell Lumen Technologies’ (NYSE: LUMN) portfolio of technology solutions, including…
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UCC Networks – A Five9 Partner
UCC Networks, a Five9 partner, opens the doors with full omni-channel capabilities, allowing customers to get the experience they deserve. Email, Phone, Web, Chat, Mobile,…
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UCC Networks Spotlights Webex Contact Center
Today, UCC Networks reveals the new Cisco Webex Contact Center built to enhance the customer journey experience. Customers can connect through various channels simplifying their…
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UCC Networks Spotlights Webex Devices
UCC Networks introduces: Cisco Room Kit – The Webex Room Series is fully integrated with the Webex platform. These intelligent video collaboration systems bring your…
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UCC Networks Spotlights Cisco Webex Calling
UCC Networks, a Cisco certified partner simplifies the workspace experience by delivering calling, meetings, and messaging with Webex calling. In today’s world, customers seek flexibility…
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