Secure, reliable communication for healthcare teams and patients
Keep care teams connected, automate appointment reminders, and answer patient inquiries around the clock with Microsoft Teams and cloud contact center integration.
Cut no-shows with SMS and automated voice notices.
Route urgent patient calls swiftly to on-call triage staff.
Direct calling and messaging inside Microsoft Teams.
Carrier-grade reliability
Secure voice and messaging
Healthcare communication built for patient care
Connect staff, streamline clinic workflows, and stay reachable for every patient without managing complex legacy phone systems.
Built for HIPAA compliance and patient accessibility
Reliable, compliant communication is essential for safeguarding patient well-being, maintaining strict security protocols, and fulfilling federal regulatory mandates across every healthcare interaction.
engineered to safeguard protected health information (PHI) and satisfy strict federal privacy and regulatory mandates across every call, message, and fax
a signed BAA is available, formalizing shared responsibility for protecting patient data across the communications platform
all voice, messaging, and fax transmissions are encrypted in transit and at rest, with detailed delivery receipts and compliance audit logging from sender to recipient
built-in, federally mandated TRS support lets Deaf, hard-of-hearing, Deaf-blind, or speech-impaired patients and staff reach the facility at no added cost, 24/7, simply by dialing 711
Compliance and accessibility aren't add-ons — they're built into every call, message, and fax on the platform.
Platform solutions in action
Connecting clinical staff, facility systems, and patients on one secure platform designed for reliable healthcare workflows.
Core cloud voice plus HIPAA-compliant faxing available from desktop, mobile, web browser, or a traditional fax machine via ATA, with automatic retry and failover for reliable delivery.
Zoned overhead paging for code alerts, visitor announcements, and shift changes, dispatched directly from UC Connect or Microsoft Teams.
Two-way intercom at nurse stations, entrances, and secure wings gives staff instant contact with the front desk or security without separate hardware.
Rugged, clinical-grade handsets tie directly into nurse call systems so alerts and patient requests reach the right caregiver immediately.
Mission-critical lines, replaced with Spark Connect
Keep life-safety and critical facility communications continuously online during unforeseen network and electrical disruptions. When severe winter storms triggered widespread regional outages, a rural Minnesota care facility deployed Spark Connect to maintain 100% network and power uptime across all primary monitoring systems without interruption.
All Spark Connect hardware includes built-in battery backup, generator support, and automatic multi-path failover across fiber, LTE/5G, and satellite channels to guarantee continuous operation during power and utility outages.
See healthcare communications in action
UCC Networks helps healthcare facilities unify secure calling, HIPAA-compliant faxing, paging, and outage-resilient communications on one platform.
What healthcare teams say
Healthcare facilities rely on secure, always-on communications to protect patient care, ensure strict regulatory compliance, and keep emergency workflows dependable.
"UC Connect unifies our secure voice lines and HIPAA-compliant digital faxing so clinical staff and front-desk coordinators never lose track of a patient document during urgent handoffs."
"The platform's end-to-end encryption, strict audit logging, and signed BAA gave our compliance team complete confidence throughout our most recent HIPAA inspection and security review."
"Spark Connect kept our nurse call, fire alarm, and internal phone routing active across a multi-day winter power failure without a single dropped station or missed critical alert."
Healthcare communications insights
Compliance-first strategies, regulatory updates, and reliable connectivity best practices engineered for hospitals, clinics, and modern healthcare facilities.