Dialpad: AI-Powered Communications
UCC Networks delivers turnkey deployment of Dialpad’s native AI workspace. Unify voice, video meetings, team messaging, and customer intelligence with seamless integration across your enterprise IT stack.
Enterprise Deployment Highlights
Active Smart Call
Dialpad Ai Active Transcription
Ai Assist NoteJust now
"Customer requested automated team routing for enterprise support lines."
Deploy UCC Networks managed trunking and enable CRM sync.
Real-time AI voice transcription
Live call summaries and instant action items captured automatically.
Omnichannel collaboration
Voice, video, messaging, and contact center united in one platform.
Built-in intelligence
Live agent coaching and sentiment tracking on every customer interaction.
Built for the way modern teams communicate
Unified voice, messaging, and intelligence
Everything your business needs to communicate clearly, analyze conversations, and stay connected with customers in one streamlined platform. From the first ring to the final follow-up, every interaction is captured, understood, and acted on — so nothing valuable gets lost in the noise. This is communication built with intention, not just infrastructure.
Looking for a tailored deployment with your Microsoft Teams setup?
UCC Networks delivers managed architecture, licensing, and 24/7 ongoing support.
Everything your workforce needs to talk, meet, and connect
A playful, high-performance ecosystem designed to replace fragmented legacy tools with pure cloud ingenuity.
Dialpad Phone
Dialpad Meetings
Dialpad Hardware
One cloud platform. Complete collaboration clarity.
Deploy Dialpad Phone, Meetings, and verified endpoints through UCC Networks with zero downtime, turnkey onboarding, and direct enterprise support.
Simplify end-user adoption.
UCC Networks delivers strategic planning, hands-on staff enablement, and dedicated engineering so your teams harness the full power of Dialpad cloud voice, AI, and messaging.
Deployment and migration planning
Structured network discovery, porting management, and cloud architecture blueprinting to transition teams smoothly with minimal disruption.
End-user training and adoption programs
Tailored role-based onboarding sessions, admin runbooks, and self-service video libraries to ensure high engagement and user confidence from launch.
Dedicated ongoing engineering support
Direct tier-3 escalation paths, SLA-backed issue resolution, and routine platform hygiene reviews managed by certified Dialpad system architects.
Dialpad AI suite for intelligent enterprise communications
Deploy autonomous agents, real-time coaching, and unified communications integrated directly into your existing enterprise stack.
Connect seamlessly with your enterprise platforms
What our Dialpad customers say.
“Migrating 1,400 legacy desk extensions over to Dialpad Phone took just three weeks. We slashed carrier hardware overhead by 41% while maintaining zero voice dropped calls across our round-the-clock distribution centers.”
Marcus Vance
VP of Enterprise Infrastructure
Apex Global Logistics
“Dialpad Meetings completely removed browser-plugin friction for our multinational partners. Crystal-clear HD video and automated recap summaries allow our distributed squads across Europe and North America to stay in lockstep.”
Elena Rostova
Head of Digital Collaboration
Vanguard Tech Systems
“Dialpad Ai Support transformed our frontline operations. In-call agent coaching scripts and automated sentiment tracking empowered our team to resolve 38% of tier-one inquiries autonomously without adding headcount.”
Devon Reed
Director of Customer Experience
Novus Commerce Group