UCC Networks + 8×8 Certified Partner

8×8: Unified communications platform

Bring voice, video, chat, and contact center capabilities together into one reliable cloud workspace. Through our partnership with 8×8, UCC Networks designs, deploys, and manages customized communication workflows for your workforce.

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99.999% enterprise uptime SLA
Microsoft Teams direct routing integration
Full-service onboarding and 24/7 technical support

8×8 Work & Contact Hub

Managed by UCC Networks

Live System
Compliance

HIPAA & SOC 2

Teams Connect

Native Direct Sync

Global cloud voice

Crystal-clear enterprise calling across 50+ countries with localized numbering.

Integrated team messaging

Keep teams aligned with persistent direct and group chat channels.

Secure video meetings

HD virtual conferences and screen sharing with no extra downloads.

Tailored telecom architectureZero Downtime Migration
Core capabilities

Everything your team needs to stay connected

Reliable calling, team chat, HD video conferencing, and unified platforms integrated directly into your workplace.

Cloud Voice
8×8 voice calling
Make and receive clear voice calls across desk phones, mobile apps, and Microsoft Teams with enterprise routing.
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Collaboration
Team messaging
Keep conversations organized in direct chats and group channels, share files, and collaborate across teams.
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Conferencing
Video meetings
Host and join high-definition video conferences from conference rooms or personal devices with one click.
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Platform Integration
Unified communications
Connect calling, chat, meeting tools, and contact center systems into a single seamless cloud environment.
Learn about unified systems
Product Portfolio

Unified communications engineered for modern work

Empower your workforce with enterprise-grade voice, meeting, and hardware ecosystems tailored for hybrid agility.

Modern cloud VoIP business phone interface with active call controls
Cloud Telephony
8×8 Work
Award-winning business phone with modern cloud-based phone system
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HD video conferencing screen displaying multi-participant remote team meeting
HD Collaboration
8×8 Contact Center
Voice, chat, email, SMS, RCS, video, and social on one platform so conversations stay connected
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Devices & Audio
8×8 AI Studio
First Conversational AI Agent to fully autonomous AI workflows across multiple channels
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Professional enterprise noise-cancelling office headset and conferencing device
Contact Center Essentials

Deliver exceptional customer experience and keep agents engaged, all with the essentials you need to easily power your contact center

Omnichannel Routing
Deliver personalized service on voice and other channels
Agent Workspace
Simplify every interaction by bringing customer data, channels, and collaboration tools into one intuitive platform
Supervisor Workspace
Give supervisors a real-time, unified view of agent performance and queue health across any device
Analytics Workspace
Empower your teams with unified data, sentiment analysis, and intuitive coaching tools and take action faster
AI-Enabled Self Service
Empower customers to find resolutions with AI features
Agent Assist
Reduce after call work and provide a consistent experience every time with AI-powered agent assist solutions
Proactive Messaging
Increase customer engagement with one-to-many messaging
Workforce Engagement Management
Support agents with tools built to save time and deliver results
Unified Work Platform

Connect every employee from the front desk to the back office with the highest service reliability and quality in one single app

Call
Clear, reliable calling from any location for seamless experiences
Meet
Foster engagement and drive decisions during meetings
Message
Boost global collaboration with instant messages
AI
Cut through the clutter with AI insights and summaries
Global Coverage
Connect global teams and customers
8×8 Deployment Experts

Professional Services

Simplify end-user adoption.

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Phase 1
Migration Planning
Architecture mapping, network readiness, and strategic rollout planning.
Phase 2
Onboarding
Seamless tenant provisioning, configuration, and rapid initial deployment.
Phase 3
User Training
Role-based admin and end-user enablement to maximize platform adoption.
Phase 4
Ongoing Technical Support
Continuous post-go-live optimization, troubleshooting, and dedicated UCC Networks support.
Gartner MQ
15x

Leader in UCaaS

Recognized in the Gartner Magic Quadrant for Unified Communications as a Service

View Gartner Report
Gartner MQ
10x

Recognized in CCaaS

Recognized in the Gartner Magic Quadrant for Contact Center as a Service

View Gartner Report
Direct Routing

8×8 Voice for Microsoft Teams

Global Teams Phone through Direct Routing

Teams Certified

8×8 Contact Center for Microsoft Teams

Teams-certified Contact Center

Operator Connect

8×8 Operator Connect for Microsoft Teams

Seamless Telephony through Operator Connect

Gartner Magic Quadrant 2026

Recognized as a Leader in the 2026 Gartner Magic Quadrant for Unified Communications as a Service

8×8 has been named a Leader in the 2026 Gartner Magic Quadrant for UCaaS. As an 8×8 certified partner, UCC Networks helps enterprises seamlessly deploy, configure, and manage this award-winning platform to optimize collaboration and customer experience.

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2026 Gartner Magic Quadrant for Unified Communications as a Service
Client testimonials

Proven outcomes with 8×8 and UCC Networks

See how enterprise teams modernize collaboration, streamline voice services, and elevate customer experience.

8×8 Voice

"Migrating 1,400 multi-site users to 8×8 Voice with UCC Networks was seamless. Call quality has been pristine, and administrative overhead dropped by nearly 40% across our regional branches."

Marcus Vance
Director of Infrastructure, Apex Logistics Group
8×8 Video & Meetings

"UCC Networks unified our executive boardrooms and hybrid workforce on 8×8 Video and Meetings. Zero latency, intuitive screen sharing, and crystal-clear audio transformed our weekly town halls."

Elena Rostova
VP of People & Operations, Vanguard Creative Labs
8×8 Contact Center

"Our support resolution times improved within the first thirty days of launching 8×8 Contact Center. UCC Networks tailored our IVR routing and agent consoles to match our exact workflows."

Julian Thorne
Head of Customer Experience, Beacon FinTech
Articles & Updates

Latest insights from our team

Practical strategies, cloud communications updates, and technology insights for modern teams.

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Unified communications partnership

Experience unified communications with 8×8 and UCC Networks

Bring your voice, video meetings, contact center, and team collaboration together on a single cloud platform tailored for your business.

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Fast deployment

Connect calling, video, and messaging in one unified workspace.

Enterprise reliability

Guaranteed uptime with certified Microsoft Teams and cloud voice integration.

Dedicated guidance

Direct planning, provisioning, and ongoing support from certified engineers.