UCC Networks, a leading provider of Unified Communications and Contact Center solutions, offers a wide variety of professional services.

The Professional Services division is a natural extension aimed towards better serving customers.

Professional Services:
  • On-Site Installation – UCC Networks offers installation and configuration of both on-premise PBX or cloud calling solutions such as Zoom Phone, Webex Calling, or Microsoft Teams.
  • Contact Center Pro Services – Professional services include tenant management, migration, and training services. Contact center solutions include Five9, Genesys, and Cisco.
  • Cisco Call Manager Upgrades – Professional services cover installation of new hardware and software, plus implementation, configuration, and migration of existing data for Call Manager.
  • Cloud Calling Migration – UCC Networks provides automated migration options for MS Teams, Zoom, Cisco, and Avaya solutions.
  • Microsoft Teams Tenant Management – UCC Networks facilitates deployment, configuration, and management of Microsoft Teams Calling solutions. Multiple commercial options range from a block of hours or customizing staff augmentation.
  • Technology Adoption & Project Management Experts go above and beyond helping end-users with softphone features, mobile application adoption, collaboration with messaging and team spaces, voicemail configuration, learning and development programs to maximize delivery experience and lifecycle coaching.
  • RFP Services The simplest way to create, manage, and execute RFPs, RFQs, and RFIs.Specialty services include Cloud Calling, MS Teams Calling, Contact Center Solutions, Voice & Toll-Free, POTS line Alternatives, Conferencing Services, and Hardware.

Professional Services by UCC Networks assists customers achieve digital transformation and yield a return on investment. Business can receive Free RFP services, technology adoption, and project management for solutions procured through UCC Networks.

Contact us for more information.

About UCC Networks

UCC Networks is a leading provider of unified communications and contact center solutions, tailored for business, financial, government, healthcare, retail, and international industries. Certified in multiple UCaaS and CCaaS partner programs, UCC Networks simplifies calling, messaging, meetings, and the customer journey experience. UCC Networks also offers multiple financial options, including leasing.

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