Is Your Service Affected?
Lumen Voice Complete
Your Lumen Voice Complete is being retired — UCC Networks can help you migrate before it impacts your business.
Migration Incentives
We remove the barriers so your transition is smooth and affordable.
Get professional services for migration, planning and execution, with dedicated expertise and complimentary hours for a smooth Voice transition.
Get on-site technical support at your location, with up to two (2) complimentary hours available based on the opportunity.
Reduce migration costs with free phones or other approved hardware included as part of your transition to a new communications solution.
Move forward without waiting for your current contract to expire. For customers with six months or fewer remaining, UCC Networks can buy out the remaining contract when you sign a new 48-month agreement, or a 3-month contract buyout with a 36-month term.
Built to move your migration forward
We match each customer with the right combination of support and incentives, so you can move off Lumen's retiring Voice services with confidence.
Your Migration Path, Mapped to Your Service
Wherever you're migrating from, UCC Networks has a path forward.
Move to UC Connect — our proprietary cloud calling and unified communications platform — or another supported cloud calling solution, with a guided migration from your current Zoom Phone, Microsoft Teams Direct Routing, Cisco Webex, or Hosted VoIP service.
Move your SIP trunks, toll-free numbers, and voice services to Spark Connect, with redundancy and support for trunking into your existing PBX or cloud calling platform.
Spark Connect replaces aging copper and analog lines for mission-critical equipment, helping you move off legacy POTS infrastructure without disruption.
Whether you're on a Zoom, Cisco Webex, or other contact center platform, UCC Networks' migration team supports your transition with professional services, field services, hardware, and dedicated project management.
What's changing
Your Lumen Voice service, SIP trunks, or POTS lines are being retired.
Why move with UCC Networks
Certified Voice and Collaboration experts who manage your migration and adoption end-to-end.