Strategic Technology PartnershipCisco + UCC Networks

Cisco: Enterprise Collaboration & Networking Integration

UCC Networks integrates Cisco collaboration hardware, Webex services, and Meraki network infrastructure into your enterprise cloud environment. Deliver reliable voice, intelligent video spaces, and carrier-grade network performance for your entire workforce.

Direct Routing & Webex Cloud Integration
Zero-touch endpoint provisioning
24/7 proactive QoS & network monitoring

Unified Architecture

Cisco Systems & Cloud Mesh

Certified

Webex & Meeting Room Systems

Connect Cisco Room kits, Desk devices, and Webex hardware directly to your cloud calling setup.

Enterprise Calling & Gateways

Deploy Cisco Unified Communications Manager (CUCM) and Cloud Connected Audio with high availability.

Meraki & Core Networking

Ensure low-latency voice, video QoS, and proactive monitoring across remote and branch offices.

Enterprise SLA & End-to-End Encryption
99.999% uptime
Offerings

Core infrastructure for unified communications

Connect your calling, hardware, and networks into one reliable environment.

Cisco collaboration tools
Unified Platforms
Connect Webex devices and Cisco telephony directly with your central messaging and calling setup without isolated silos.
Network infrastructure integration
Connectivity
Link branch offices, data centers, and cloud backbones with optimized routing for latency-sensitive voice and data traffic.
Voice and video interoperability
Multi-Platform
Make direct calls and join meetings across Microsoft Teams, SIP endpoints, and conference rooms from any device.
Enterprise reliability and security
SLA & Protection
Protect mission-critical communications with redundant carrier paths, automated failover, and standard encryption.

Need a custom cloud deployment?

Talk with our certified engineers about architecture and migration paths.

Webex Collaboration Suite

The complete Webex portfolio for your workspace

Simplify the workspace experience with a calling, meeting, and messaging platform.

Webex Calling

Call anyone from virtually anywhere between desktop, mobile, and Webex devices.

HD Cloud Line
UN
Enterprise Voice Trunk
Carrier-grade PSTN routing
Active Call
Extensions
Unified
Failover
99.999%
Mobility
Cross-Device

Webex Meetings

Bring virtual meetings to life with crystal-clear video, AI-powered noise removal, and seamless screen sharing.

AI Audio Intel
Executive Boardroom
Ultra-HD 4K Feed
Remote Attendees
Smart Framing Feed
Background Noise Removal
Speech optimization active
Filtered

Webex Devices

Collaboration devices — from personal headsets to boardroom displays — built to bring out the best of the hybrid workspace.

Control Hub Connected
Webex Board & Desk
Touch collaboration
Webex Headsets
Enterprise acoustic shield
Zero-touch provisioning & device diagnosticsCertified
Cisco Call Manager Upgrades

Cisco Call Manager Upgrade Services

Keep your on-premises Cisco Unified Communications Manager (CUCM) environment current. UCC Networks plans and executes Call Manager upgrades that deliver the latest features, functionality, and security patches — with minimal disruption to daily operations.

  • Zero-downtime migration planning
  • Latest CUCM feature enablement
  • Ongoing patch and security management
Operational Assurance
Certified Process
Upgrade Performance & Standards

Availability Target

99.999%

High-availability clustering during failover

CUCM Release Parity

v14 & v15

Validated against current Cisco engineering releases

Security Hardening

100%

TLS 1.3, SRTP & Federal compliance alignment

Cisco Validated Design (CVD)Pre-tested rollback procedures & cutover validation.
Cisco Certified Partner

Certified Cisco credentials you can rely on

UCC Networks is a Cisco Certified Partner and Cisco Federal Authorized Partner, delivering professional services built around Cisco's collaboration and calling infrastructure.

Cisco certification credentials showcase
Professional Services

Professional Services that simplify end-user adoption

From project planning to go-live and beyond, UCC Networks' Cisco-certified engineers guide your team through training, change management, and deployment support.

Deployment & Migration Planning
Structured architectural assessments and phased rollout roadmaps designed to ensure zero downtime and seamless transition to Cisco enterprise infrastructure.
Zero-downtime architecture
Cisco Certified Delivery
End-User Training & Adoption
Role-specific training tracks, admin enablement sessions, and change management programs to maximize team engagement and daily platform utilization.
Role-based curriculum
Cisco Certified Delivery
Dedicated Engineering Support
Direct escalation paths to Cisco-certified voice and collaboration engineers for ongoing performance tuning, routine maintenance, and system health checks.
Cisco-certified specialists
Cisco Certified Delivery
Client Success

Proven outcomes with Cisco enterprise solutions

Hear how enterprise IT teams and public utilities rely on UCC Networks for Cisco migrations, Webex deployments, and critical compliance.

Call Manager Upgrade
“Migrating our Call Manager environment to the latest CUCM release with UCC Networks was seamless — zero downtime and immediate gains in call quality across every branch office.”
Rachel KimIT Infrastructure ManagerMeridian Health Systems
Webex Calling
“UCC Networks' Cisco engineers rolled out Webex Calling and Webex Devices across our entire headquarters in weeks, not months, with training that made adoption effortless for our staff.”
Tomas AlvarezDirector of ITBrightline Manufacturing Group
Professional Services
“As a Cisco Federal Authorized partner, UCC Networks delivered E911 compliance and InformaCast paging across our facilities without disrupting daily operations.”
Priya NathanNetwork Operations LeadCoastal Regional Utilities
From the Blog

Cisco and unified communications insights

Technical perspectives, architecture patterns, and deployment roadmaps to assist your enterprise migration.

Enterprise Cisco Integration

Discover how UCC Networks integrates with your Cisco infrastructure

Connect your existing Cisco environment with modern cloud calling, contact center capabilities, and unified collaboration tools without disrupting daily operations.

Direct Cisco PBX bridge

Seamlessly interconnect on-premises CallManager and Webex Calling.

Enterprise carrier security

Encrypted SIP trunking with redundant session border controllers.

Dedicated engineering support

Certified architects guide deployment, testing, and continuous monitoring.