Webex Calling by UCC Networks brings Cisco cloud calling together with the professional services, migration expertise, and ongoing support businesses need to successfully deploy their communications environment.
For organizations already using Cisco, Webex Calling can provide a path to cloud-based business calling while maintaining the familiar Cisco ecosystem. UCC Networks helps businesses evaluate their current environment, plan their migration, configure Webex Calling, and support the transition
What is Webex Calling?
Cisco Webex Calling is a cloud-based business phone system that allows employees to make and receive business calls through the Webex App and supported Cisco devices.
Webex Calling can support organizations with:
- Business calling and extensions
- Auto attendants and hunt groups
- Call routing and voicemail
- Desktop and mobile calling
- Multiple locations
- Remote and hybrid employees
- Cisco collaboration and Webex solutions
For organizations already invested in Cisco Unified Communications Manager (CUCM), Webex Calling can also be part of a longer-term cloud migration strategy.
Webex Calling Professional Services by UCC Networks
Moving to a new calling platform requires more than licensing. UCC Networks provides Professional Services to help customers plan, implement, migrate, and support Cisco communications environments.
Our team can assist with:
- Webex Calling deployment
- Cisco CUCM assessments
- Migration planning
- User and extension configuration
- Dial plans and call routing
- Auto attendants and hunt groups
- Number porting coordination
- Testing and cutover
- End-user and IT training
- Post-deployment support
Whether you’re moving from an on-premises Cisco Call Manager environment or deploying Webex Calling for a new organization, UCC Networks can help develop the right approach.
Rather than approaching every Teams deployment the same way, UCC Networks works with the organization to determine what needs to be configured, migrated, tested, and supported.
Cisco Call Manager Expertise Matters
Not every organization is ready to move its entire phone system to the cloud, and that’s okay.
UCC Networks supports both Cisco Call Manager upgrades and Webex Calling migrations, allowing customers to determine the best path based on their technology, budget, business requirements, and long-term strategy.
Our Cisco experience includes troubleshooting complex CUCM environments, upgrading systems, improving configurations, and helping IT teams develop a roadmap for the future.
Cisco Call Manager Upgrade: Hawaiian University
A leading Hawaiian university engaged UCC Networks to upgrade its outdated Cisco Call Manager environment.
UCC Networks performed an assessment, developed a customized upgrade plan, implemented the new Call Manager environment, tested communication endpoints and call flows, and provided training and post-upgrade support.
The project helped the university improve reliability, security, access to newer Cisco capabilities, and ongoing supportability. Read the full case study.
Cisco Call Manager Optimization: North Carolina Community College
UCC Networks also worked with a North Carolina community college experiencing Cisco Call Manager issues, including phone inconsistencies, outdated firmware, and configuration challenges.
Our team analyzed the CUCM environment, addressed configuration issues, streamlined call routing, improved compatibility with Cisco updates, and worked with the college’s IT team on a future communications roadmap, including consideration of a move to the cloud. Read the full case study.
Cisco Professional Services from One Partner
UCC Networks can support organizations throughout the lifecycle of their Cisco communications environment.
Whether you need to:
- Upgrade Cisco Call Manager
- Troubleshoot an existing CUCM environment
- Migrate to Webex Calling
- Deploy Webex Calling
- Configure users and call routing
- Port business telephone numbers
- Train your IT team
- Develop a cloud migration strategy
The goal is simple: give your organization a clear path forward for Cisco calling.
UCC Networks can coordinate the porting process as part of the broader Teams deployment.
Ready for Webex Calling?
If you’re evaluating Cisco Webex Calling, upgrading Cisco Call Manager, or considering a migration from an on-premises phone system, UCC Networks can help you evaluate your options and build a practical migration plan.
Webex Calling by UCC Networks combines Cisco cloud calling with the engineering and Professional Services expertise needed to make your project successful.
Contact UCC Networks to discuss your Cisco environment and Webex Calling requirements.
About UCC Networks
UCC Networks is a leading technology solutions provider specializing in Unified Communications (UC), cloud migration, and collaborative network infrastructure. The company designs and deploys secure, scalable communication frameworks tailored to optimize operational efficiency and connectivity across education, enterprise, and public sector organizations.
