A USDA agency selected UCC Networks to delivery Zoom for Government. UCC Networks will help unify real-time communications with security enhancements leveraging US Based AWS GovCloud infrastructure and US Co-located data centers. Solution includes Zoom Phone, Zoom Meetings, and Zoom Chat.
UCC Networks will provide the USDA with a cloud-based fedRAMP certified phone system that will allow the agency to make and receive calls using the Zoom app. The service will also provide the USDA with voicemail, call forwarding, and other features.
USDA selected UCC Networks based on the company’s ability to provide a reliable and scalable phone system. The agency was also impressed with UCC Networks’ commitment to customer service and its ability to provide a high-quality user experience.
This is a major win for UCC Networks and a testament to the company’s ability to provide a top-notch cloud-based phone system. The USDA is a large and important government agency, and UCC Networks is proud to be selected as its provider of Zoom Phone service.
As a leading provider of unified communications and contact center solutions, UCC Networks partners with top government-certified carriers to meet specific needs, ranging from hardware to software services. UCC Networks’ Government division, a US Federal Authorized Partner, focuses on supporting agencies with Cisco, Microsoft, FedRAMP solutions, Hardware, Professional Services, Unified Communications, and Contact Center Services.
“USDA selected UCC Networks based on the company’s ability to provide a reliable and scalable phone system. The agency was also impressed with UCC Networks’ commitment to customer service and its ability to provide a high-quality user experience.”
— Oscar Reyes, founder of UCC Networks
To compliment Government solutions, UCC Networks plays a key role providing best practices for implementation, configuration, and MACD support (Moves, Adds, Changes, Disconnects) for Unified Communications and Contact Center solutions. Professional services include assistance with set up of PBX solutions, IVR, ACD, policies, integrations, and other call center related technologies.
Contact us to learn more about UCC Networks Government Solutions.
About UCC Networks
UCC Networks is a leading provider of unified communications and contact center solutions, tailored for business, financial, government, healthcare, retail, and international industries. Certified in multiple UCaaS and CCaaS partner programs, UCC Networks simplifies calling, messaging, meetings, and the customer journey experience. UCC Networks also offers multiple financial options, including leasing. Contact us for more information.
