We’re proud to introduce Text Connect, an SMS and MMS messaging platform for businesses looking to connect with customers and maximize engagement. As customer expectations evolve, SMS has become an essential channel for sparking meaningful relationships, driving active participation, and building loyalty.
“Texting is the fastest way to connect, texting is the new inbox,” said Oscar Reyes, Founder of UCC Networks. “Text Connect provides businesses, schools, government, instant communications, whether it’s building better customer experience, dropping a promo, or urgent emergency notifications, it’s communication that gets seen.”
Texting Matters:
Whether it’s quicker ticket resolutions, personalized outreach communications, emergency alerts, or connecting with new and loyal customers, businesses are seeing better engagement through text messaging:
- The average open rate for SMS campaigns is a staggering 98%, compared to just 20% for email.
- Click-through rates average 19% for SMS—nearly five times that of email at only 4%.
Text Connect enables businesses to tap into this high-impact channel, creating more personalized and timely interactions with customers.
Key Features of Text Connect:
- Message Blasts – Send mass messages to large groups quickly and easily.
- Reminders – Schedule appointment or event reminders to keep customers informed.
- Drip Campaigns – Automate a sequence of messages for use cases like product announcements, promotional campaigns, or customer onboarding.
- MMS Support – Share images, videos, or files for a rich media experience.
- Auto-Subscribe Keywords – Grow contact lists through easy opt-in keyword campaigns.
- Canned Responses & Away Messages – Ensure quick, uniform replies and automated off-hour communication.
- Real-Time Integrations – Sync with CRMs and communication tools like Microsoft Teams, HubSpot, Pipedrive, Slack, Google Chat, and more.
“Texting is the fastest way to connect, texting is the new inbox. Text Connect provides businesses, schools, and government instant communications, whether it’s building better customer experience, dropping a promo, or urgent emergency notifications, it’s communication that gets seen.”
– Oscar Reyes, Founder of UCC Networks
- Basic Text – $49/month with pay-as-you-go messaging rates, making it easy for businesses to send messages on demand without paying for unused messages.
- Pro Text – Customized pricing plans with prepaid message packages, designed to give businesses predictable messaging costs, tailored to their communication needs.
Text Connect lets teams share phone numbers across users and departments, so customers get faster responses and better service. To stay compliant, Text Connect requires brand and campaign registration—and UCC Networks is here to guide you through every step with expert professional services.
Text Connect is available as a stand alone solution or as part of UC Connect, Teams Connect, or AI Connect by UCC Networks.
For more information, visit https://www.ucconnect.ai/text-connect or contact hello@ucconnect.ai to schedule a demo.
About UCC Networks
Text Connect is a UCC Networks product. UCC Networks is a leading service provider of unified communications and contact center solutions tailored for business, financial, government, healthcare, retail, and international industries.
