Resources and Posts

Artificial IntelligenceSecurityUnified Communications
August 15, 2022

Evolution of Artificial Intelligence and Unified Communications

As Unified Communications providers advance their service platforms for telephony, teams chat, and video conferencing, Artificial Intelligence benefits internal collaboration and the customer journey experience. AI can analyze data in…
Microsoft TeamsRingCentralUnified CommunicationsWebexZoom
August 9, 2022

Modern Compliance and Security for UCaaS Solutions

Employees connect through the multiple channels available to them, including chat, phone, email, video call, sms texting, and many others. Real-time communication increases productivity, enhances internal and external engagement, and…
Conferencing & CollaborationContact CenterProfessional ServicesUnified CommunicationsVoice
August 7, 2022

UCC Networks Expands Communication Portfolio with Lumen

UCC Networks, a California-based, value-added reseller of unified communications and contact center solutions, will now sell Lumen Technologies' (NYSE: LUMN) portfolio of technology solutions, including voice and network capabilities. As…
Conferencing & CollaborationUnified CommunicationsZoomZoom Meetings
July 26, 2022

What is Zoom One?

Zoom unveils the next generation of real-time communications with Zoom One: a simplified subscription model with options for chat, phone, meetings, whiteboard, multi-language captions and more. Zoom One’s launch provides…
POTS LinesVoice
July 20, 2022

When are Copper POTS Lines Going Away?

In August 2019, the FCC released order 19-72A1 mandating the sunset of POTS (plain old telephone service) lines by August 2, 2022. With the deadline approaching in a week or…
Attendant ConsoleLandisMicrosoftMicrosoft TeamsUnified Communications
July 12, 2022

UCC Networks Enhances Microsoft Teams Solutions

Enhance your Microsoft Teams experience with advanced features from UCC Networks. Unify communications with Microsoft Teams and UCC Networks’ feature set. For a limited time, UCC Networks is offering up…
July 5, 2022

UCC Networks – Cisco Umbrella MSP Provider

Cisco Umbrella helps prevent security breaches using threat intelligence within the DNS translation process. It prevents malware, phishing attacks, botnets, adware, and other corrupt websites from being accessed within the…
Contact CenterFive9
June 27, 2022

UCC Networks – A Five9 Partner

UCC Networks, a Five9 partner, opens the doors with full omni-channel capabilities, allowing customers to get the experience they deserve. Email, Phone, Web, Chat, Mobile, and Social are a few…
MicrosoftMicrosoft TeamsProfessional Services
June 21, 2022

UCC Networks Presents Microsoft Professional Services

With multiple Microsoft 365 options ranging from M3, E5, to F3, UCC Networks helps customers stay connected with the many applications Microsoft has to offer. Deploying, configuring, and managing can…
June 16, 2022

UCC Networks Spotlights Cisco Meraki

As an authorized partner, UCC Networks offers Cisco Meraki solutions to ensure an excellent network experience for businesses and their users, employees, and customers. Cloud Managed Access: Provide access to…
CiscoConferencing & CollaborationContact CenterUnified CommunicationsWebex
June 15, 2022

UCC Networks Spotlights Webex Contact Center

Today, UCC Networks reveals the new Cisco Webex Contact Center built to enhance the customer journey experience. Customers can connect through various channels simplifying their customer experience through text, chat,…
CiscoConferencing & CollaborationContact CenterUnified CommunicationsWebex
June 14, 2022

UCC Networks Spotlights Webex Devices

UCC Networks introduces: Cisco Room Kit - The Webex Room Series is fully integrated with the Webex platform. These intelligent video collaboration systems bring your meeting rooms to life. Whether…
CiscoConferencing & CollaborationContact CenterUnified CommunicationsWebex
June 13, 2022

UCC Networks Spotlights Cisco Webex Calling

UCC Networks, a Cisco certified partner simplifies the workspace experience by delivering calling, meetings, and messaging with Webex calling.In today's world, customers seek flexibility when working from home or in…
Attendant ConsoleContact CenterLandisMicrosoft TeamsUnified Communications
June 7, 2022

UCC Networks Broadens Microsoft Teams with Landis

UCC Networks is now a Landis Technologies partner. Customers get the most out of Microsoft Teams with integrated solutions through Landis and UCC Networks. The partnership offers a complete, unified…
Conferencing & CollaborationContact CenterUnified CommunicationsZoom
May 31, 2022

UCC Networks Partners with Zoom

“We're truly excited to launch our newest partnership with Zoom,” said Oscar Reyes, Founder of UCC Networks.Zoom is a leader in Gartner's magic quadrant, providing a powerful platform for meetings,…
Conferencing & CollaborationContact CenterMicrosoftMicrosoft TeamsUnified Communications
May 24, 2022

UCC Networks Announces Microsoft Teams Solutions

We’re excited to announce UCC Networks Teams Solutions, a comprehensive and complete portfolio of Microsoft solutions to meet customers' unique requirements. We’ve listened and adapted to solve a complete Microsoft Teams…
CiscoConferencing & CollaborationContact CenterUnified CommunicationsWebex
May 17, 2022

UCC Networks Acquires Multiple Cisco Certifications

UCC Networks achieves multiple Cisco certifications. Purchasing through a Cisco certified partner matters. Customers are entitled to Cisco service support, upgrades, valid software licensing, and full warranty.“We are honored to…
Conferencing & CollaborationContact CenterUnified Communications
May 10, 2022

UCC Networks – Official Launch!

UCC Networks is a leading, multi-brand provider of unified communications and contact center solutions.Today, businesses have unlimited choices when evaluating new technology platforms, which is why we decided to partner…