In the fast-paced world of textile chemistry, effective communication is key to staying ahead of industry trends and fostering collaboration. A Non-Profit organization recognized this need and partnered with UCC Networks and Lumen Technologies to revolutionize their communication infrastructure. The introduction of Zoom Phone, a cutting-edge Unified Communications and Collaboration (UCC) solution, is set to enhance the way their members connect, collaborate, and innovate.
Understanding the Need for Change:
In an industry where precision and accuracy are paramount, seamless communication is vital. Traditional communication systems often fall short in meeting the evolving demands of a modern workforce. Recognizing this, a non-profit embraced the forward-thinking approach of UCC Networks and Lumen Technologies to bring Zoom Phone to the forefront of their operations.
A Holiday Miracle Indeed:
With an end-of-life product and limited bandwidth, UCC Networks and Lumen Technologies bundled a truly unified Zoom platform with an On-Net DIA circuit from Lumen Technologies.
A unified platform for calling, meetings, and messaging simplified communications to ensure their members can connect effortlessly. Zoom Phone offers scalability and flexibility, allowing the organization to adapt easily to changing requirements. The customer leveraged existing hardware, such as their Poly VVX physical handsets and Cisco ATA devices, for continuous faxing.
The existing 100Mb circuit was not sufficient to keep up to date with the rise of their digital endeavors. Businesses rely heavily on a fast and reliable internet connection. Lumen Technologies 500Mb will enhance productivity for their cloud-based operations, reducing downtime, and empowering employees to be more productive. Lumen’s higher DIA speeds provide improved infrastructure for a more stable and reliable connection.
UCC Networks also included Onboarding of Lumen Solutions for Zoom at no cost, which covers initial set-up, configuration, and a learning and development program. UCC Networks’ migration methodology provides a project lead for migration, a solutions architect for technical resource requirements, and a training coordinator, ensuring ROI is met with Zoom solutions.
Cost-Efficiency
The adoption of Zoom Phone brings cost-efficiency with an all-you-can-eat model for calling services, eliminating the need for any per minute metered rates. With features like video conferencing and messaging consolidated into one platform, the organization can eliminate the need for multiple communication tools, saving resources, time, and money. UCC Networks and Lumen were able to provide the customer with (3) Free Months of Dedicated Internet Access right in the time for the holidays.
As the Non-Profit Textile Association embraces the digital transformation in communication, the partnership with UCC Networks to implement Zoom Phone marks a significant step forward. This collaboration not only addresses the current communication needs but also positions the organization for future success in an ever-evolving industry. The integration of Zoom Phone is a testament to their commitment to innovation and ensuring its members have the tools they need to thrive in the world of textile chemistry and color science.
About UCC Networks
UCC Networks is a leading provider of unified communications and contact center solutions, tailored for business, financial, government, healthcare, retail, and international industries. UCC Networks also offers multiple financial options, including leasing. Contact us for more information.
